Start with the work.
Then design the intelligence.
Solutions shaped around a measurable outcome, the people accountable for it and the systems it must fit.
Recognizable problems.
Purpose-built responses.
Every solution combines the three product lines differently. The right composition depends on where judgment, coordination and user interaction belong.
Research and decision intelligence
An Agent investigates approved sources, an AI Tool lets people refine the question and inspect evidence, and a Workflow routes the recommendation for review.
Market research · Policy analysis · Due diligence · Account intelligenceDocument operations
AI Tools extract and structure information, Agents assess it against rules, and Workflows coordinate exceptions, approvals and downstream records.
Intake · Classification · Review · Extraction · PublishingKnowledge activation
Grounded Agents make internal knowledge usable in context, while Workflows protect publishing quality and AI Tools give each team an appropriate interface.
Internal assistants · Expert search · Knowledge maintenance · OnboardingService and operations coordination
Workflows triage requests, Agents prepare the next best action, and people retain control over sensitive or exceptional cases.
Case management · Request routing · Resolution support · Follow-throughContent and commercial enablement
AI Tools help teams create within brand and policy constraints, Agents assemble context, and Workflows manage review and distribution.
Proposals · Briefs · Campaign assets · Account preparation清晰可识别的问题。
为工作量身组合的能力。
每种解决方案都以不同方式组合三条产品线,具体取决于判断、协同和人与系统交互应发生在哪里。
研究与决策智能
智能体调研授权资料,智能工具帮助人优化问题并检查证据,工作流程将建议送入审核环节。
市场研究 · 政策分析 · 尽职调查 · 客户洞察文档运营
智能工具提取并结构化信息,智能体根据规则评估,工作流程协调异常、审批与下游记录。
接收 · 分类 · 审核 · 提取 · 发布知识激活
基于可靠知识的智能体让内部信息在具体场景中发挥作用,工作流程保障发布质量,智能工具为不同团队提供合适界面。
内部助手 · 专家检索 · 知识维护 · 新人培训服务与运营协同
工作流程分流请求,智能体准备下一步建议,人对敏感或异常情况始终保持控制。
案例管理 · 请求分流 · 解决支持 · 后续跟进内容与商业赋能
智能工具帮助团队在品牌和政策边界内创作,智能体汇集上下文,工作流程管理审核与分发。
方案 · 需求简报 · 营销素材 · 客户准备Valuable enough to matter.
Bounded enough to learn.
Look for work with a clear owner, frequent repetition, accessible examples and an outcome people can evaluate. Avoid beginning with a process nobody owns or a promise that cannot be measured.
- There is a visible cost, delay or quality problem
- The team can provide representative examples
- Human judgment points can be named
- Success can be observed within a pilot
重要到值得改变。
聚焦到能够学习。
优先选择有明确负责人、重复发生、能够提供真实案例,并且结果可以被判断的工作。不要从无人负责的流程或无法衡量的承诺开始。
- 存在可见的成本、延迟或质量问题
- 团队能够提供有代表性的案例
- 可以明确指出需要人工判断的节点
- 能够在试点周期内观察成效